Frequently Asked Questions


1. Where do you get your tallow?

We purchase suet from small, Oregon based ranches that practice sustainable farming. Beef suet is the hard, nutrient-rich (vitamins A, D, E, & K) fat found around a cow’s kidneys and loins. It’s prized for its purity and high melting point, making it ideal for tallow - a traditional, deeply nourishing ingredient used in natural skincare. We only work with ranches that keep their cows on a grass diet and avoid giving their cows hormones or unnecessary vaccines.

2. Why is tallow so good for our skin?

Beef tallow is incredibly nourishing for our skin because its molecular structure is almost identical to human sebum, allowing it to absorb easily and support the skin’s natural barrier. Rich in vitamins A, D, E, and K, it delivers deep, lasting hydration without clogging pores. Tallow also acts as an excellent carrier for healthy plant-based oils, helping them penetrate more effectively and enhancing their benefits for soft, balanced, truly nourished skin.

3. What makes your tallow different from other tallow creams?

Possum Fox tallow creams stand apart because we see tallow not as the sole ingredient, but as a powerful base. We craft unique blends that combine nutrient-rich tallow with carefully selected plant oils known to nourish and heal the skin. Tallow’s ability to absorb deeply allows it to act as a transporter, carrying these plant oils beneath the surface where they can truly work, instead of letting them sit on top like many other creams.

4. How do you render your tallow?

We use a combination of wet and dry rendering methods to produce the purest, highest-quality tallow while preserving its natural nutrients. While wet rendering can lead to some nutrient loss, it allows us to create tallow creams that are completely free from the characteristic beefy smell often associated with traditional tallow.

5. Does tallow have a smell?

While it’s common for tallow to have a faint scent, we take extra care in rendering ours. Our tallow undergoes a meticulous 6-step rendering process to ensure it is as pure as possible. This process helps minimize any strong odors, and we are committed to keeping the scent clean and neutral, so you can enjoy the benefits without any overpowering smells.

6. Is tallow temperature sensitive?

Yes, tallow is sensitive to temperature. For optimal storage, we recommend keeping it at room temperature. If you live in a warmer environment, you may want to store it in a cool, dry place to prevent it from becoming too soft or melting.

7. Where do you source your ingredients?

We source most of our ingredients locally in Oregon and strive to partner with other small businesses, supporting our community while growing together. We believe in nurturing connections and giving back to the place we call home!

8. Why do you use castor oil?

We include castor oil in our products because it offers incredible benefits for the skin. Castor oil is known for its deeply moisturizing properties, making it perfect for dry or sensitive skin. It helps to lock in moisture, promote skin elasticity, and has natural anti-inflammatory and antibacterial properties. It's also rich in fatty acids, which can support healthy skin cell turnover, leaving your skin feeling soft and nourished.

9. What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, we offer a 100% return and refund policy. Simply reach out to us, and we'll take care of the rest, ensuring a hassle-free return experience. Your satisfaction is our priority!

10. When will I receive my tallow?

Since we make our tallow in small batches to order, we prioritize freshness and quality. The average time for you to receive your order is 7-10 business days. This ensures that each batch is made with care and reaches you at its best. Please note that delivery times may vary depending on your location and any potential shipping delays.